Level 2 Certificate in the Principle of Sales (RQF)

Designed for learners who are seeking to gain knowledge in the principles of sales, this level 2 certificate will provide you with the key skills and develop competencies you will need to be successful, including the principles of presentations and demonstrations in sales and understanding the relationship between sales and marketing.  Qualification Number: 601/7759/7Min Guided Learning Hours: 131

Level 2 NVQ Certificate in Sales (RQF)

Designed for learners who are seeking to gain further knowledge of sales and customer service sectors, this level 2 NVQ certificate will provide you with the key skills and competencies that you will need to be successful, including how to sell face to face and how to sell over the telephone via inbound and outbound calls.  Qualification Number: 601/7760/3Min Guided Learning Hours: 124

Level 2 NVQ Diploma in Sales (RQF)

Designed for learners who are looking to gain further knowledge of sales within the retail and customer service sector, this level 2 NVQ diploma will provide them with the key skills they need to be successful, including inputting and accessing sales or marketing data in information systems, processing sales orders and selling at exhibitions.  Qualification Number: 601/7761/5 Min Guided Learning Hours: 131

Level 3 Certificate in Principles of Selling (RQF)

Designed for learners seeking to gain further knowledge in the principles of sales level 3 certificate provides the key skills needed to be successful, including understanding sales targets, principles of presentations and principles of online selling.  Qualification Number: 601/7762/7Min Guided Learning Hours: 119

Level 3 NVQ Certificate in Sales

Designed for learners who are seeking to gain further knowledge in sales within the retail and customer service sector, this level 3 NVQ certificate will provide them with the key skills they need to be successful, including negotiating, handling objections and closing sales, selling at exhibitions and preparing and delivering a sales presentation.  Qualification Number: 601/7763/9 Min Guided Learning Hours: 119

Level 3 NVQ Diploma in Sales (RQF)

Designed for learners who are seeking to increase their knowledge of sales and the advanced level, Level 3 NVQ Diploma will provide you with key sales skills needed to be successful, including negotiating, handling objections and closing sales, obtaining and analysing sales-related information and pricing for sales promotions. Qualification Number: 601/8832/7 Min Guided Learning Hours: 210

Level 5 Certificate in Sales (RQF)

Designed for learners who are seeking to gain advanced knowledge in sales and customer service sectors, this level 5 certificate will provide you with the key advance skills you need to be successful within the sales environment, including sales forecasts and target setting, leading a team and designing, planning and managing sales territories.  Qualification Number: 601/7764/0 Min Guided Learning Hours: 119

Level 2 Diploma in Team Leading (RQF)

Learners in employment and have the opportunity to develop the knowledge and skills required by a team leader. Tasks undertaken in these job roles may include planning, allocating and monitoring the work of the team, giving feedback, briefing teams, supporting team members, managing conflict, and resolving problems.  Qualification Number: 601/4940/1 Min Guided Learning Hours: 201

Level 3 Diploma in Management (RQF)

Learners working in roles as first-line managers, section managers, Junior management, assistant managers, trainee managers, senior supervisors, junior non- commissioned officers (armed forces) or other management positions. This qualification forms part of the level 3 apprenticeship in management for work-based learners.  Qualification Number: 601/4939/5 Min Guided Learning Hours: 284

Level 4 Diploma in Business Management (RQF)

To give learners the opportunity to develop knowledge and skills related to management for business types and functions, developing marketing plans, human resource management, management accounting, innovation, and entrepreneurship.  Qualification Number: 603/2694/3 Min Guided Learning Hours: 480

Level 4 Diploma in Leadership & Management (RQF)

For learners seeking to develop knowledge of management and leadership including building relationships, managing personal and professional development, human resources, recruitment, and selection. This qualification is part of the level 4 apprenticeship.  Qualification Number: 601/5591/7 Min Learning Hours: 126

Level 4 NVQ Diploma in Management (RQF)

Learners seeking to develop the skills, knowledge, and competence required to be successful in management and leadership roles. Learners can choose optional units relevant to their experience or job role to tailor the qualification and their learning. This qualification forms part of the level 4 apprenticeship in management.  Qualification Number: 601/5199/7 Min Guided Learning Hours: 214

Level 5 Award in Leadership & Management (RQF)

For learners who are seeking a quick course whilst working within high-level managerial positions and have to deal with responsibilities for managing projects, human resources, accountability for monthly and annual budgets. Part of the level 5 apprenticeship.  Qualification Number: 601/6207/7 Min Learning Hours: 24

Level 5 Diploma in Business Management (RQF)

For learners' who are seeking knowledge, understanding skills and competences in a range of management areas including teamwork, project management, human resources, research, international marketing and managing innovation.  Qualification Number: 603/2697/9 Min Guided Learning Hours: 480

Level 5 Diploma in Leadership & Management (RQF)

For learners seeking qualification and employed as a middle manager (although this isn't essential). Learners can progress onto higher education in business-related qualifications, in areas such as business, strategic management, business management. Qualification Number: 601/7149/2 Min Guided Learning Hours: 194

Level 5 NVQ in Leadership & Management

Suitable for Learners employed in a management role it requires an assessment of work competence. The purpose of the qualification is to develop skills and competence if you are a middle manager enabling you to lead and manage, develop strategic plans, manage strategic change.  Qualification Number: 601/7144/3 Min Learning Hours: 237

Level 7 Strategic Business Management

The Level 7 Extended Diploma in Strategic Management is an MBA Advanced Entry course, which provides learners with 120 credits of the 180 credits required to achieve a complete MBA. The course itself is made up of various modules and written assignments. All modules have additional learning hours of optional materials that comprise of recommended exercises for you to complete.

Level 3 in Assessing Vocationally Related Achievement (RQF)

This qualification is for individual learners who are assessing vocational related skills, knowledge, and understanding within a seminar/workshop or classroom environment rather than assessing within a working environment. Qualification Number: 601/2337/0 Min Guided Learning Hours: 54

Level 3 Certificate in Assessing Vocationally Related Achievement (RQF)

For learners who assess occupational competence in the work environment and vocational skills, knowledge and understanding in a workshop or classroom assessing competence in a work environment.  Qualification Number: 601/2389/8 Min GLH: 84

Level 4 Award in Internal Quality Assurance (RQF)

The Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice (RQF) provides learners with opportunities to develop skills, knowledge, and understanding enabling them to perform in their role of internal quality assurer within an educational institute. The course is geared towards learners' practical skills and knowledge.  Qualification Number: 601/2338/2 Min Guided Learning Hours: 90

Level 4 Certificate in Leading the IQA Assessment Processes & Practice (RQF)

This course is designed for learners with a responsibility for leading a team of internal quality assurers or progressing to leading a team.  The course focuses on skills, knowledge, and understanding of delivery. Qualification Number: 601/3916/X Min GLH: 115

The TQUK Level 2 Diploma in Care (RQF) 

The TQUK Level 2 Diploma in Care (RQF) is suitable for learners working in a wide range of roles in health and adult care settings. The qualification develops competence therefore learners must be in paid or voluntary work to enable an assessment to take place. Qualification Number: 603/2554/9 

Total Qualification Time for this qualification is 460 hours.

 Level 3 Diploma in Adult Care (RQF)

The qualification develops the knowledge, skills and competence of learners working in a wide range

of roles in a health and social care setting. Learners must be in paid or voluntary work to enable

assessment to take place.The purpose of the qualification is to support a role in the workplace and to enable learners to progress to a higher level qualification in the same subject area.

Qualification Number:603/2553/7

Total Qualification Time for this qualification is 580 hours

Level 1 Award in an Introduction to Customer Service (RQF)

For learners seeking an introduction to customer service, the course includes applying of legislation, regulation and organisational procedures for customer service, contributing to effective customer service and the importance of appearance and behaviour in customer service.  Qualification Number: 601/7151/0 Min Learning Hours: 57

Level 2 Certificate in Customer Service (RQF)

This qualification is to develop learners’ working within a customer service role or seeking knowledge and understanding of customer service as part of the preparation for introduction to working in customer service role which includes interacting with customers and delivery of customer service within a customer service environment.  Qualification Number: 603/3895/7 Min Guided Learning Hours: 110

Level 2 Diploma in Customer Service (RQF)

Designed for learners employed in customer service seeking to develop skills such as communication, building relationships, resolving problems, promoting products/services, customer feedback, team working. You will also develop skills such as communication, resolving problems and using social media.  Qualification Number: 601/4936/X Min Guided Learning Hours: 245

Level 3 Diploma in Customer Service (RQF)

Designed for learners with some experience or a lower level qualification in the customer service who wish to progress their learning to the next level and gain skills in areas such as complaint resolution, interpretation of feedback and social media strategies. This qualification forms part of the higher apprenticeship in customer service.  Qualification Number: 601/4937/1 Min Guided Learning Hours: 289

Level 4 Diploma in Customer Service (RQF)

Designed for learners who work within Customer Service or seeking to work in a Customer Service facing environment and have the responsibilities for implementing Customer Service strategies, monitoring Customer Service levels and feedback, and wish to develop their skills and knowledge in these areas.  Qualification Number: 601/5198/5 Min Guided Learning Hours: 171

Level 2 Certificate in Principles of Business Administration (RQF)

This qualification aims to provide learners who are seeking to engage with employers to gain the required skills and knowledge within a business administration role that is required in a range of different environments in a business administration role.  Qualification Number: 603/2949/X

Min Guided Learning Hours: 155

Level 2 Diploma in Business Administration (RQF)

For learning a range of roles in business administration to develop knowledge, understanding, and competence relevant to business administration roles. This qualification forms part of the Intermediate Business Administration apprenticeship.  Qualification Number: 601/4933/4

Min Guided Learning Hours: 229

Level 3 Diploma in Business Administration (RQF)

For learners working in a variety of business administrative roles such as administration executives/officers, personal assistants, and administration team leaders. Part of the higher level apprenticeship in business administration.  Qualification Number: 601/4938/3 

Min Guided Learning Hours: 282

Level 4 Diploma in Business Administration (RQF)

For learners who work in a range of senior business administration roles and wish to develop the knowledge required to manage complex administrative processes. The qualification includes customer handling, communication, and strategic planning.  Qualification Number: 601/6253/3

Min Guided Learning Hours: 195

Level 4 NVQ Diploma in Business Administration (RQF)

For learners who work in a senior business administration role seeking to develop knowledge and skills in customer-handling skills, technical and practical skills, and oral communication skills working in the administration department.  Qualification Number: 601/5196/1

Min Guided Learning Hours: 269

TBC

TQUK Level 3 NVQ Certificate in Advice and Guidance (RQF) 

Level 3 NVQ Certificate in Advice and Guidance (RQF) provides learners with the skills, knowledge and understanding to work in advice and guidance. The mandatory units cover communicating with clients, legislation and procedures, supporting clients to use the advice and guidance service and reviewing their own contribution to the service. There is also a range of optional units which allow the learner to develop their skills in a range of areas chosen to suit their personal development and the needs of their job role. Qualification number: 601/5633/8 

Total Qualification Time for this qualification is 210 hours. 

TQUK Level 4 NVQ Diploma in Advice and Guidance (RQF) 

Level 4 NVQ Diploma in Advice and Guidance provides learners with the skills, knowledge and understanding to work in advice and guidance. The mandatory units cover interacting with clients, legislation and procedures, operating within networks, managing their personal case load and evaluate and developing their own contribution to the service. There is also a range of optional units which allow the learner to develop their skills in a range of areas chosen to suit their personal development and the needs of their job role. Qualification Number: 601/5634/X

Total Qualification Time for this qualification is 370 hours.